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Keeping you safe in your communities

Keeping you safe in your communities

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Keeping you safe in your communities

If we spot gardens in our communities that are not meeting the standards set out in our Tenancy Agreement, we will post these cards through the door.

Do you think these cards are easy to understand?

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Yes

Would you feel comfortable giving out one of these cards?

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Yes

Should we put any more information on the cards?

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Yes

'Dear Neighbour' cards

‘Dear Neighbour’ cards have been designed for tenants to give their neighbours themselves to let them know they are causing a nuisance.

Do you think these are a good idea?

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Yes

Good Neighbour Agreement

At Community Gateway, we want everyone to enjoy where they live. To help us achieve this we are looking at bringing in a ‘Good Neighbour Agreement’

Below is a list of all the behaviours which we feel make a ‘Good Neighbour’. Please tick all the ones you think are important for us to include.

Noise (tick all that apply)

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Be tolerant, we all must expect some noise from the people living around us. Common everyday living noise includes TVs and stereos, DIY, dogs barking, intruder or car alarms, slamming doors or simply walking around the property.

Be respectful, your neighbours do not want to hear noise from your home, particularly late at night, or for long periods.

Be considerate, keep noise at a reasonable level at all times e.g. from the TV, stereo, radio.

Be mindful, noise carries through walls, floors and doors. Laminate flooring (particularly in flats), and other hard surfaces, can amplify noise. To help reduce it, put down rugs and fit felt or rubber pads to movable furniture.

Be mindful, let your neighbours know in advance if you are going to do anything noisy like having a party or doing DIY.

Co-operate with your neighbours if they ask you to reduce noise. For example, you can position your TV or stereo away from the walls you share with your neighbours.

Being a responsible dog owner (tick all that apply)

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Dogs are great companions but make sure they don't whine or bark for long periods of time.

You must always have a means of picking up after your dog (usually a dog bag) whilst out for a walk.

If your dog fouls in a public space, you must clean it up.

Always keep your dog under control e.g. use a lead when walking the dog.

Never let your dog off the lead, allow it to roam free or foul in shared communal spaces.

Do not keep animals, if you are unable to look after them properly.

Be mindful of the amount of living space you have, make sure you have enough room to keep a dog or other pet.

Do not have excessive number of pets, so as they cause nuisance to your neighbour through noise & smell.

Get your dog micro-chipped so it can be traced back to you if it ever goes missing.

Make sure you keep any pet healthy and inoculated.

Get 3rd party insurance to make sure you are covered if your pet causes damage.

Communal areas (tick all that apply)

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Do not block communal areas with prams, bicycles or other personal belongings.

If you share a communal door, make sure it’s always kept closed and you don’t let anyone in that you don’t know. This way everyone’s homes are kept secure.

10.

Gardens (tick all that apply)

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Do not allow your garden to become overgrown and unkempt. Keeping it tidy and free of rubbish helps improve the look of the area. Where gardens look neglected, they can sometimes encourage fly-tipping.

11.

Bins (tick all that apply)

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Recycle as much as possible to reduce the amount of waste in your black wheelie bin.

Always make sure you use your own bins and do not put things in your neighbours bin.

Make sure you put your bin out for collection no earlier than the night before your collection and always bring it back in after collection. Please present your bins in a secure tidy manner to prevent obstructing footpaths.

Ensure all waste is contained within your bin and the lid is fully closed.  This will prevent waste littering the local area.

If you have a communal bin area, dispose of your rubbish correctly in the bins, and make sure the area around the bins is kept tidy.

Ensure you are parked considerately, especially on collection days to avoid obstructing Waste and Recycling lorries. Every year, inconsiderate parking is responsible for hundreds of missed collections and enforcement action may be taken against you.

12.

Bonfires (tick all that apply)

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Do not burn rubbish or have open fires in your garden on any Community Gateway land or open space

13.

Parking (tick all that apply)

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Park considerately taking into account access to other properties and roads

Recognise that you don’t have the right to park outside your home. Anyone can park on a public road if they adhere to any restrictions imposed by way of signs and markings and are not causing an obstruction.

Avoid blocking entrances, dropped kerbs, garages or pavements.

Don’t cause obstruction to emergency service vehicles.

14.

Children playing (tick all that apply)

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Be tolerant of children playing outside.

If you’re a parent, consider how the noise of your children playing outside may affect your neighbours. Consider if there’s a safer place to play such as a park or skateboard area.

If a child accidentally throws or kicks a ball into your property, you should either hand it back or allow it to be collected.

If children harass, intimidate or disturb others then complaints are justified, and parents must respond reasonably.