Mystery Shopping

We're looking for tenants to join our group of Mystery Shoppers to review the communication we have with you each time you contact us - could that be you?

As a mystery shopper, all you'll need to do is complete a feedback form after any time you contact us. We're looking to find out what we're doing right and which areas have room to improve.

This form can be completed online, or we can provide printed versions with a repaid envelope to return it to us if required.

There is no limit to the number of feedback forms you'll fill in, as this will depend on how often you contact us.

As a thank you, you'll be entered into a quarterly prize draw every time you complete a feedback form and be in with a chance to win a £25 voucher.

If you're interested in becoming a Mystery Shopper, we'd like to hear from you. Complete the form below and someone will be in touch with you soon. Or you can speak to our Community Engagement Team by calling 0800 953 0213 (option 6) or emailing get.involved@communitygateway.co.uk.