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Please give us your feedback!
When we move tenants into their new home we provide them with an information sheet (detailed below). Please read the information and let us know what you think.
Do you think the information is useful to new tenants?
Do you think we should provide this information to tenants?
Do you think the sheet includes everything you would need to know when moving into a new area?
Select Move
If you were allocated a property with us through Select Move, please let us know your feedback on the process.
Did you find the website easy to use when completing your application?
Do you have any comments on the ease of use of the website?
Did you find the information on the website helpful?
Do you have any comments on the information available on the website?
Did the property adverts have all the information you would like to see?
Do you have any comments about the information provided in the property adverts?
Were you happy with the correspondence you received whilst using Select Move?
Do you have any comments about the correspondence you received?
When signing for you Community Gateway home, is there any information you feel we should have provided, but didn’t?
Do you have any comments about what information we should've provided but didn't?
Would you have preferred if the tenancy agreement and sign-up paperwork had been sent to you ahead of the sign up (e.g. via email)?
Do you have any comments whether you'd have preferred to receive this before or after sign up?
Is there anything else that you feel we could do to improve the process?
Do you have any comments about what else we could do to improve the process?
