Please click the link to complete the damp, mould and condensation survey.
How easy was it for you to report your issue?
How did you report your issue?
Did you feel Community Gateway listened and supported you effectively when reporting the issue?
Do you feel you were treated with respect and empathy?
Did Community Gateway tell you what they thought the problem was and what the next steps would be to resolve the issue?
What happened after you reported your issue?
If you had a visit from an inspector, how soon after your reported issue did the inspector visit?
At the end of the inspection were you clear about what action would be taken to fix the issue?
After the inspection, if repairs were needed, how long did it take for the repair(s) to be completed?
After your repair was completed were you ( choose one option)
Any comments?
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0/255
Is your issue now resolved?
How satisfied were you with the overall service?
